WhatsApp AI Upsells

WhatsApp AI Upsells

Use AI-powered upsells inside WhatsApp conversations to increase order value without changing your customer experience.

Pi-Square can suggest relevant add-on products to customers during WhatsApp ordering. The customer continues to chat and place orders the same way, while Pi-Square suggests items that may fit the order.

What this helps with

• Increase sales by encouraging add-on purchases during WhatsApp orders.
• Keep the current customer ordering experience unchanged.
• Use AI to suggest products from the item list you control.
• Improve engagement without asking customers to download another app.

Join the waitlist

How it works

1. You choose which items can be recommended.
2. A customer sends an order request on WhatsApp.
3. Pi-Square reads the order context and recommends relevant items on your behalf.
4. The customer can reply in the same WhatsApp chat to add recommended items.
5. Your existing order flow continues without any change for the customer.

Seller control

You stay in control of the recommendation list. Only eligible items from your configured catalog or item list are used for recommendations.

When to use it

This is useful for grocery stores, bakeries, food sellers, home businesses, D2C brands, and other WhatsApp-first sellers where customers often buy complementary items together.

Get access

WhatsApp AI Upsells is being rolled out through a waitlist. Use the form below if you want this enabled for your business.

Join the WhatsApp AI Upsells waitlist